Answers
Frequently Asked Questions (FAQs)
1
What is Proactive TechnologyManagement?
Proactive Technology Management is our approach to IT services, where we actively manage and maintain your IT infrastructure to prevent problems before they disrupt your business.
2
What kind of services does Moser Managed IT offer?
We offer a range of services including workstation management, server management, network management, managed backup, managed support, M365 management, security, and data and analytics.
3
What does it mean by 'day-to-day responsibility for operating and managing my IT needs'?
This means we take over the operational responsibility of your IT infrastructure. We manage your IT systems, handle updates, deal with any issues, and make sure your IT infrastructure supports your business needs effectively and efficiently.
4
Are your services suitable for all business sizes?
Absolutely. Our technology management services are designed to scale and can accommodate businesses of all sizes.
5
How does Moser Managed IT ensure the security of my data?
We prioritize your data security. Using advanced security measures and practices, we ensure your data is protected at all times. In addition, we also provide data and analytics services to help you leverage your data safely and effectively.
6
What is your company's mission and vision?
Our mission is to design right solutions, implement best practices, and increase our expertise in both technology and every client's business strategy. Our vision is to become a strategic partner who innovatively applies technology and techniques to help clients deliver business value.
7
How can I contact Moser Managed IT for support?
You can reach out to our support team via email or phone. We are committed to providing top-notch support to all our clients.
8
What response times can I expect from Moser Managed IT?
As part of our commitment to stellar customer service, we aim to respond to all enquiries as swiftly as possible. Our response times may vary based on the nature and severity of the issue reported, but generally, you can expect a response from our team within a few hours.
9
What industries do you serve?
Moser Managed IT serves a broad spectrum of industries including healthcare, finance, education, retail, manufacturing, and more. Our tech solutions are tailored to accommodate the specific needs and operational challenges of each industry.
10
How does Moser Managed IT stay updated with the latest technologies?
Our team consistently invests time and resources in training and certifications to stay abreast of the latest technologies. We believe that continuous learning is essential to provide our clients with innovative and effective IT solutions.
11
Can I customize my service package?
Absolutely. At Moser Managed IT, we understand that every business has unique requirements. You can customize your service package to match your specific IT needs, ensuring you only pay for the services you need.
12
How does your pricing work?
Our pricing is based on the services you opt for and the specific needs of your business. We believe in transparency and offer a clear breakdown of costs with no hidden charges. For more detailed information, please contact our sales team.
Managed IT
Proactive Technology Management
Looking for reliable and efficient IT services? Moser Managed IT has teams of experts dedicated to providing top-notch support and solutions to keep your business running smoothly. With our industry leading technology management services and personalized approach, we guarantee your satisfaction. Trust us to handle all your IT needs, so you can focus on what really matters, your business goals.
